User FAQs


(Here you can find the FAQs for shops and labels owners)



What is TheLabelFinder?

TheLabelFinder is a database containing labels and the corresponding retail stores where they are sold. Detailed information about the labels and shops is provided.


How does TheLabelFinder work?

The principle is simple: you enter which labels you are looking for and in just a few seconds, TheLabelFinder will tell you which shops you can find them in.


Where can I find further information about TheLabelFinder?

On the “About TheLabelFinder” page, which can be found at the bottom of the homepage.


How many shops and labels are already listed?

9,800 labels and 24,800 shops are currently stored in the database.


How up-to-date are the details at TheLabelFinder?

Regular updates of data are made daily. Image material updates are made when new collections come out.


What makes TheLabelFinder so unique?

You will access a fashion index containing detailed descriptions of international fashion labels and shops!
You will find international shops when searching for labels!
You will discover trend shops!
You put shopping tours together!
You can also receive all information on your mobile!
And there is a lot more to come!


How can I register at TheLabelFinder?

As user there is not registration possibility at the moment.
As shop or label owner, or as representant, it is possible to register in our website due Register/Login or clicking the following link.


Which languages does TheLabelFinder come in?

TheLabelFinder is currently available in German, English and Spanish. Other languages planned are French, Italian, Japanese, Chinese, Russian and Portuguese.


How can I change the language?

You can change the language at any time by clicking on the corresponding flag. Texts about labels and shops can only be viewed in the languages in which they have been entered.


I am searching for a particular label and cannot find it – what do I do now?

Perhaps you have entered an incorrect spelling. Please make sure you have entered the name with the correct spelling, or enter a fragment of the label you are searching for, such as: ‘Lezard’ instead of ‘René Lezard’ for example.
Or
We don’t yet have the label you are searching for in our index. Please send us an informal e-mail to label@thelabelfinder.com and we will enter the label into our database.
Our team constantly strives to keep the database complete and up-to-date and is grateful of your support.


I am searching for a particular shop and cannot find it – what do I do now?

Perhaphps you have entered an incorrect spelling. Please make sure you have entered the name with the correct spelling, or enter a fragment of the label you are searching for, such as: ‘Lezard’ instead of ‘René Lezard’ for example.
Or
We don’t yet have the shop you are searching for in our index. Please send us an informal e-mail to shop@thelabelfinder.com and we will enter the shop into our database.
Our team constantly strives to keep the database complete and up-to-date and is grateful of your support.


What is the meaning of the SALE note?

It means that this shop is offering at the moment or will offer soon a sales special offer


What is a shopping tour?

TheLabelFinder offers you the opportunity of putting together individual shopping tours with selected shops. You can add notes to it, print it out and send it to your friends.


How do I put together a shopping tour?

It works very simple:
To start, give your Tour a name (e.g. Berlin Summer) and click 'add'.
Select a shop and then click the box with your chosen Shopping Tour.
The shop has been added.
If you wish to change the order of shops in your list, you can do so by using 'drag and drop'.


Can I receive discounts in the shops?

In the future, individual shops will offer your discounts if you have found them via TheLabelFinder.


Can I also use TheLabelFinder on my mobile phone?

A mobile iPhone application is available free of charge from the Apple Store. With this application, you can establish which labels and shops can be found in your local area. Further mobile applications for different mobile phones are in the pipeline.


How are the labels and shops on TheLabelFinder internationally distributed?

Internationally, the labels are evenly distributed. Right now, most of the shops are in German speaking countries (Germany, Austria, Switzerland).


Where can I find already published articles and press releases about TheLabelFinder?

Already published articles about TheLabelFinder can be found on our press page.


Where can I find press information about TheLabelFinder?

For press inquiries please contact our PR agencies:


PR: Online media
Nicole Elflein
piâbo | medienmanagement GmbH
Weinmeisterstr. 12
10178 Berlin
Tel +49 30 2576205-23
Fax +49 30 2576205-25
nicole.elflein@piabo.net
www.piabo.net

PR: Lifestyle media
Andreas Freitag
haeberlein & maurer ag | agentur fuer public relations
Rosenthaler Straße 51
10178 Berlin
Tel +49 30 726208-252
Fax +49 30 726208-250
andreas.freitag@haebmau.de
www.haebmau.de